About Service Desk System
Support Desk System (SDS) Mobile App help client to generate ticket for their query, new requirement and clarification for Product provided by bphoenix business solutions. Service Desk System App is for Client, Admin and...
Support Desk System (SDS) Mobile App help client to generate ticket for their query, new requirement and clarification for Product provided by bphoenix business solutions. Service Desk System App is for Client, Admin and Engineer to manage tickets. Service Desk System provides real-time synchronization of ticket.
Service Desk System offers mobile access for your Technicians/Engineers to access the tickets of the Customer Issues .This Android App ensures that your technicians carry your Software with them and service the end users faster and better.
Requester can also Add, View, Re-Open and Reply for the Tickets.
App Features:
* Create, Update, View the Status of Tickets generated.
* Add Image,Video,Audio &File as attachments to the tickets.
* it Reduce the time of typing the large text in Explaination box , it Provide Speech to text Facility to Speack Your Issue Directly in Description and Subject Box ,
* Filter requests based on Priority,Company,Engineer.
* Tag,Forword & Close requests .
* Resolve, Notify users and Close requests.
* Track time spent for resolve the problem.
* Add Remarks to the requests
* Search for requests by subject, request type, priority, requester name & status,Date.
* Reply and View Tag history and Ticket History
* Add & Reply requests with attachments .
Aug 18, 2017 Version 1.1
This app has been updated by Apple to use the latest Apple signing certificate.
Add Branch And Department.
Bug Fix..
Previous Versions
Here you can find the changelog of Service Desk System since it was posted on our website on 2016-12-28 09:25:49.
The latest version is 1.1 and it was updated on 2024-04-19 21:22:14. See below the changes in each version.
Service Desk System version 1.1
Updated At: 2017-08-18
Changes: Aug 18, 2017 Version 1.1
This app has been updated by Apple to use the latest Apple signing certificate.
Add Branch And Department.
Bug Fix..
Service Desk System version 1.1
Updated At: 2017-08-18
Changes: Aug 18, 2017 Version 1.1
Add Branch And Department.
Bug Fix..
Service Desk System version 1.1
Updated At: 2017-08-18
Changes: 18 Aug 2017 Version 1.1
Add Branch And Department.
Bug Fix..
Service Desk System version 1.0
Updated At: 2016-07-09
Service Desk System version 1.1
Updated At: 1970-01-01
Changes: 2017年8月18日 Version 1.1
Add Branch And Department.
Bug Fix..
Disclaimer
Official App Store Link
We do not host Service Desk System on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Service Desk System is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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